A 3D AI Concierge for Customer and Visitor Experiences
Give customers and visitors a voice-enabled way to access approved information through an engaging 3D AI experience.
Neo 3D AI combines an interactive 3D presence, voice interaction and governed knowledge retrieval to help people find information through a more natural customer and visitor experience.
Interactive AI experiences built around approved business information.
A question.
A conversation.
A helpful next step.
“What can I explore during my visit?”
Example source / Approved visitor guide
Visitors Need Answers. Finding the Right Information Is Still Difficult.
Customers and visitors often need information while they are already inside a physical or digital experience. They may not know where to search, which information is current or who they need to ask.
Information Is Spread Across Different Sources
Important customer and visitor information may sit across internal knowledge sources, documents and policies.
Frontline Teams Answer Repeated Questions
Staff members often have to respond to common information requests instead of focusing on situations that require personal support.
Customer-Facing AI Must Stay Within Approved Information
A useful AI experience should respond from verified business knowledge and avoid presenting unsupported information as fact.
The real gap is between the information your organisation already has and the moment a customer or visitor needs it.
Make Business Information More Interactive
Neo 3D AI brings voice interaction, a 3D digital presence and governed business knowledge into one customer and visitor experience.
Present approved business information through a branded and interactive 3D AI experience.
“Where can I find information for my visit?”
“I can help with information included in the visitor guide. What would you like to know?”
A branded 3D information experienceNeo 3D AI turns approved organisational knowledge into a more engaging and accessible customer or visitor interaction.
From Visitor Question to Grounded Response
Neo 3D AI connects voice interaction with approved business knowledge to provide a guided customer or visitor experience.
Neo handles the information interaction while the organisation controls the knowledge sources and policies behind the experience.
Connect Neo to the Information You Approve
Neo 3D AI uses governed knowledge retrieval to work with approved internal information. The exact sources, access rules and connection methods are confirmed for each implementation.
SharePoint Content
Use approved information from connected SharePoint sources where the required access and integration have been confirmed.
Confluence Knowledge
Retrieve relevant information from approved Confluence pages where the connection is technically supported.
Policy Documents
Use approved policy documents included within the Neo knowledge environment.
Controlled Knowledge Scope
Define which internal information Neo can access and which subjects remain outside the experience.
APPROVED SOURCES · RESPONSE BOUNDARIESApproved information.
A guided experience.
Source availability is confirmed for each implementation. SharePoint, Confluence and other sources are not represented as prebuilt connectors without technical verification.
Your organisation decides what Neo can access, what information it can use and where its response boundaries should sit.
Make Approved Information Easier to Access
Neo 3D AI is designed to create a more interactive way for customers and visitors to engage with approved organisational information.
- Interactive customer and visitor engagement
- Voice-enabled access to approved information
- Responses grounded in connected knowledge
- More consistent access to policy-aligned information
- A branded 3D AI information experience
- Clearer boundaries around what the AI can answer
“What information can you help me find?”
“I can help you explore information in the approved visitor guide. What would you like to know?”
Source: example visitor guideThe exact experience metrics depend on the implemented interface, confirmed product data and available reporting capabilities.
See How Neo Can Transform Information Into an Interactive Experience
Explore how Neo 3D AI combines a 3D digital presence, voice interaction and governed knowledge retrieval to support customer and visitor information experiences.
Bring your customer or visitor use case.
Bring your customer or visitor use case and the information people need to access. We’ll demonstrate the confirmed Neo 3D AI experience and discuss how approved knowledge can be included.
Visit www.ainfinite.ai ↗“What information can you help me find?”
“I can help you explore information in the approved visitor guide. What would you like to know?”
Source: example visitor guide